Legal

Notation Based on the Specified Commercial Transactions Act

Moss Kogei Kyoto Executive Committee / mosskogei.com

This disclosure is legally required before selling online in Japan (mail-order rules of the Specified Commercial Transactions Act) and must also be set in Shopify. The Japanese version above is the authoritative text; this English version is a reference translation.

SellerMoss Kogei Kyoto Executive Committee
Responsible operatorIvan Vartanian (アイヴァン ヴァルタニアン)
AddressDai-2 Kyoto Bldg. 402, 227 Daikoku-cho, Shichijo-dori Aburanokoji Higashi-iru, Shimogyo-ku, Kyoto 600-8223, Japan
Phone090-8176-8124Hours: Weekdays 10:00–17:00 (excluding national holidays)
Emailmosskogei@gmail.com
URLhttps://mosskogei.com
PricesShown as tax-inclusive prices on each product page (admission, VIP, workshops, tea ceremony, dining programs, merchandise, etc.).
Additional chargesConsumption tax (included in displayed prices)Payment fees: none charged to the customer (borne by us)Shipping (if goods are mailed): varies by item; shown on a separate schedule
Payment methodsCredit cards (Visa / Mastercard / JCB / Amex / Diners, etc.) and other methods shown on the Site, via Shopify Payments.
Payment timingPayment is confirmed at the time your order is placed (card billing follows each card issuer’s terms).
Delivery / provision timingE-tickets: issued by email immediately after purchase.Event services (workshops, tea ceremony, dining, talks): provided on the event dates (October 2026 / the specified date and time).Mailed goods: shipped within 2 weeks of confirmed payment.
Returns / cancellationDue to the nature of the Event, cancellations, changes, and refunds for the customer’s convenience cannot, as a rule, be accepted.Goods (crafts, etc.) and returns/exchanges for the customer’s convenience cannot be accepted.If goods are defective, or where the cause is attributable to us, we will exchange or refund at our expense.Cooling-off does not apply to mail-order (online) sales.Treatment upon cancellation or material change of the Event follows the Terms of Use and Site announcements.
QuantityLimited to the capacity/stock stated on each product page.
System requirements (e-tickets)Viewing and using e-tickets requires the ability to receive email and a standard web browser.

Established: August 1, 2026 Last revised: August 1, 2026